1. Introduction

This privacy policy explains how CPC Maintenance (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website (), contact us for inquiries, or use our services. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who we are

CPC Maintenance is a property maintenance and construction company based in Brighton and Hove, UK. Our contact details are as follows:
•Company Name: CPC Maintenance
•Website:
•Email Address:
•Phone Number: 01273 442 292
For the purpose of the UK GDPR, CPC Maintenance is the data controller responsible for your personal data.

3. The information we collect

We may collect and process the following types of personal data:
•Identity Data: including your name and job title.
•Contact Data: including your email address, phone number, and billing address.
•Project Data: including details about your property and the services you have requested.
•Technical Data: including your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
•Usage Data: including information about how you use our website, products, and services.
•Marketing and Communications Data: including your preferences in receiving marketing from us and our third parties and your communication preferences.
We collect this information in the following ways:
•Direct interactions: You may give us your Identity, Contact, and Project Data by filling in forms on our website, or by corresponding with us by post, phone, email, or otherwise.
•Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

4. How we use your information

We use the information we collect for the following purposes:
•To provide you with our services, including responding to your inquiries and providing you with a quote.
•To manage our relationship with you, including sending you information about our services.
•To improve our website, services, products, and marketing.
•To send you marketing communications if you have opted in to receive them.
•To comply with our legal and regulatory obligations.

5. Lawful basis for processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
•Performance of a contract: Where we need to perform the contract we are about to enter into or have entered into with you.
•Legitimate interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
•Consent: Where you have given us your explicit consent to do so.
•Legal obligation: Where we need to comply with a legal or regulatory obligation.

6. Data Sharing and Disclosure

We may have to share your personal data with the parties set out below for the purposes set out in this privacy policy:
•Service providers: who provide IT and system administration services.
•Professional advisers: including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
•HM Revenue & Customs, regulators, and other authorities: who require reporting of processing activities in certain circumstances.
•Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
•Request access to your personal data.
•Request correction of your personal data.
•Request erasure of your personal data.
•Object to processing of your personal data.
•Request restriction of processing your personal data.
•Request transfer of your personal data.
•Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us at .
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ().

10. Cookies

Our website may use cookies to enhance your experience. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

11. Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

12. How to contact us

If you have any questions about this privacy policy or our privacy practices, please contact us:
•By email:
•By phone: 01273 442 292
•By post: CPC Maintenance, Brighton and Hove, UK (A more specific address should be added here if available)